Frequently Asked Questions

Find answers to the most common questions about SurfSnaps, our services, and how to get the most out of your experience.

General Questions

What is SurfSnaps?

SurfSnaps is a platform where photographers can share and sell their beach and surf photography. Visitors can discover beautiful beach moments captured by talented photographers around the world, and purchase high-resolution digital downloads.

How do I search for photos?

You can search for photos by using the Explore page. You can filter photos by location (beach name, city, or state) and date. This helps you find photos from specific beaches or events that matter to you.

Do I need an account to browse photos?

No, you do not need an account to browse photos. However, you will need to create an account to purchase photos or to upload your own photos as a photographer.

Purchasing Photos

How do I purchase photos?

To purchase photos:

1. Find photos you like by browsing or searching

2. Click the "Add to Cart" button on any photo, you must be logged in to add to cart.

3. Go to your cart by clicking the cart icon in the navigation bar

4. Review your selection and click "Proceed to Checkout"

5. Complete the payment process

After successful payment, you'll immediately gain access to download the high-resolution photos without watermarks in your purchases session.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Payments are securely processed through Stripe.

Can I get a refund?

Please contact our support at support@surf-snaps.com

For Photographers

How do I become a photographer on SurfSnaps?

To become a photographer:

1. Create an account and log in

2. Complete your profile with your photography details

3. Set up your payout method by adding your bank account

4. Start uploading your beach photos

Your photos will appear in search results and you'll earn money when users purchase your photos.

How much do I earn from my photo sales?

Photographers earn 80% of the sale price for each photo, after payment processing fees. The remaining 20% supports SurfSnaps' platform operations and marketing to help sell more of your photos.

When do I get paid?

You will get paid via paypal on the first of every month for all your sales.

What types of photos can I upload?

SurfSnaps focuses on beach, surf, and ocean photography. This includes surf action shots, beach landscapes, sunsets, and beach lifestyle photos. All photos must be your original work and must follow our content guidelines.

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