1. Information We Collect

We collect information about you in various ways when you use our Services. This information includes:

Personal Information You Provide to Us:

Account Information: When you create an account, we collect your name, email address, username, and password.
Profile Information: Information you add to your profile, such as a bio, profile photo, location, and social media links.
Content: Photos, comments, and other content you upload or post on our platform.
Payment Information: If you make purchases, we collect payment information, transaction history, and billing addresses. Payment details are processed by our payment processors and we don't store complete credit card information.
Communications: Information you provide when contacting us, such as via email or our contact form.

Information We Collect Automatically:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: How you interact with our Services, including pages visited, time spent, and actions taken.
Location Information: General location information derived from your IP address.
Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Our Services: Create and maintain your account, process transactions, deliver purchased content, and provide customer support.
To Improve Our Services: Analyze usage patterns, troubleshoot issues, and develop new features.
To Personalize Your Experience: Customize content, recommend photos or photographers that may interest you, and remember your preferences.
To Communicate With You: Send notifications, updates, and respond to your inquiries.
For Security and Fraud Prevention: Detect and prevent fraudulent activity, unauthorized access, and other potential security issues.
For Marketing Purposes: With your consent, send promotional messages and information about new features or services.
To Comply with Legal Obligations: Comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

We may share your information with:

Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Photographers: If you purchase a photo, we share necessary information with the photographer to complete the transaction and for payment processing.
Business Partners: Third parties with whom we have partnered to offer joint promotional offers or co-branded services.
Legal Requirements: When required by law, legal process, or government requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets.
With Your Consent: After obtaining your explicit consent to share information with third parties not covered by this policy.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services. These technologies help us:

Keep you logged in to your account
Remember your preferences
Understand how you use our Services
Improve and customize your experience
Measure the effectiveness of our marketing campaigns
Protect against fraud and security risks

You can manage your cookie preferences through your browser settings. However, blocking or deleting cookies may impact your experience with our Services.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information in certain circumstances.
Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Objection: You can object to our processing of your personal information in certain circumstances.
Marketing Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means, such as email. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SurfSnaps, LLC.
Email: support@surf-snaps.com